How to Enable Video Uploads
Guests can upload short videos alongside photos to capture the best moments of your event. Video uploads are available on Premium Event plans.
Video Upload Availability
Video uploads are automatically enabled on Premium Event plans. There's no setting to toggle - if your event type supports videos, guests can upload them.
To check if your event supports videos:
- Go to your event dashboard
- Look at your event type (shown in the event details)
- Premium Event plans include video support
Video Limits
- Maximum length: 30 seconds
- Maximum file size: 80 MB
- Supported formats: MP4, MOV, and most common video formats
Videos longer than 30 seconds or larger than 80 MB cannot be uploaded.
How Guests Upload Videos
The upload process is the same as photos:
- Guest scans your QR code or opens the upload link
- Taps "From Gallery"
- Selects videos from their camera roll
- Taps "Upload"
Videos appear in your gallery alongside photos and can be displayed in the live carousel.
Frequently Asked Questions
Q: Can guests upload videos to my event? A: Yes, if you have a Premium Event plan. Video uploads are included automatically.
Q: What's the maximum video length? A: Videos can be up to 30 seconds long and 80 MB in size.
Q: Do videos show in the live carousel? A: Yes! Enable "Show Videos" in your carousel settings to include videos in the rotation.
Q: Can I download videos like photos? A: Yes, videos are included when you download all your event media.
Q: Are videos moderated like photos? A: Videos support manual approval - if enabled, you'll review videos before they appear. Note that AI moderation currently only works with photos, not videos.
Q: Why can't my guests upload videos? A: Video uploads require a Premium Event plan. Free and Photo Gallery plans only support photo uploads.
Was this article helpful?