What File Types Can Guests Upload?

Fotify supports all common photo and video formats from smartphones and cameras. Guests don't need to convert their files - just upload directly.

Supported Photo Formats

• JPG / JPEG - Most common format
• PNG - Supports transparency
• HEIC / HEIF - iPhone default format
• WebP - Modern web format
• AVIF - Newer high-efficiency format

The system automatically handles format conversion when needed.

Supported Video Formats

• MP4 - Most common format
• MOV - iPhone video format
• WebM - Web video format

Video uploads require a Premium Event plan. The same formats apply to long videos (Films), available on the Premium Event plan with up to 50 videos of 5 minutes per event.

Pricing may vary depending on your country and currency. See the latest pricing on the pricing page.

Automatic Processing

Fotify automatically:

• Converts HEIC to JPG for compatibility
• Optimizes images for web display
• Preserves original quality for downloads
• Rotates photos based on EXIF data

Guests don't need to do anything special - just select and upload.

Frequently Asked Questions

Q: What file types can guests upload? A: JPG, PNG, HEIC (iPhone), and WebP for photos. MP4, MOV, and WebM for videos (Premium plans).

Q: Do iPhone photos work? A: Yes! HEIC photos from iPhones are fully supported and automatically converted for compatibility.

Q: Can guests upload RAW photos? A: RAW formats are not supported. Convert to JPG or PNG before uploading.

Q: Are there any file types that won't work? A: For photos, uncommon formats like TIFF, BMP, or RAW files are not supported. For videos, AVI, MKV, and 3GP are not supported - use MP4, MOV, or WebM instead. Unsupported files are skipped with a clear notice, and the rest of the selection uploads normally.